|
Note: Clicking on Fire or Police Department FAQs will take you to their sections of the website.
Administrative Questions:
Answers:
| 1. |
How does my water billing system work?
Water bills go out on the 5th of every month. The billing period is from the 15th to the 15th a month behind (i.e. August 15th-September 15th is billed on October 5th). |
| 2. |
Why is my water bill higher some months than others?
The City reads the meters 4 times a year and overages are charged on these reads for actual water used. October is usually the highest bill of the year as the overage is calculated from the reads between July 15th and September 15th which is the hottest time and more water is used for watering. The City does not read through the winter. |
| 3. |
How do I contact Animal Control?
Contact Animal Control through the Police Department at 509-773-3780.
|
| 4. |
How can I reach the swimming pool?
Central Klickitat Parks & Recreation District operates the swimming pool and the number is 509-773-0506. |
| 5. |
Why am I paying a bill for six weeks ago?
The City bills from the 15th to the 15th a month behind (ie. July 15-August 15th is billed on September 1st)
|
| 6. |
Is there a senior discount?
Seniors may apply for a “senior discount in February 1st-April 15th of each year through the Klickitat County Senior Services and it is based on income. This must be renewed each year.
|
| 7. |
Do you have a drop box for after hours?
The after hours drop box is a secure green box located on the left by the exit from the parking lot at City Hall.
|
| 8. |
When are the council meetings?
Council meetings are every 1st and 3rd Monday in Council Chambers at City Hall.
|
| 9. |
Where is City Hall located?
City Hall and the Police Station are located at 1103 S. Columbus.
|
| 10. |
What are the business hours for City Hall?
Business hours are Monday-Friday 9:00 AM to 5 PM and City Hall is open through the lunch hour.
|
| 11. |
Can you take debit or credit cards for payment of water bills?
As of January, 2007 the City has been able to take Visa debit and/or credit card payments for water bills over the phone and in person at City Hall.
|
| 12. |
When are dog license and/or business license due?
New licenses (dog or business) are renewed January 1 of each year. To avoid a late penalty, renew before the end of March.
|
| 13. |
How may I reserve a City Park or other public facilities for a family gathering, wedding or social function?
Contact City Hall for a Request to Use Public Facilities form and obtain a permit at no cost.
|
|
